Canada Ordering & Shipping Policy
CANADIAN ORDERS
Canadian orders can be placed using the standard online store checkout page. Please use the standard Contact Us for form to order large quantities. If the cart cannot estimate your shipping cost please proceed to the checkout page. It works ;-)
At this time ALL orders placed through this website to be shipped to Canadian addresses, ship either UPS Standard and/or USPS Priority International. Shipping fees and rates NEVER include duties, taxes and/or brokerage fees (when shipped UPS)
For more information on the Canadian shipping fees please visit the USA Shipping Policies
ALL NON-CANADIAN INTERNATIONAL ORDERS
Effective June 30, 2025 we no longer accept International orders outside of Canada. At this time, international sales are limited exclusively to Canadian customers.
DUTIES AND TAXES
Canadian Orders: All duties, taxes and brokerage fees are the responsibility of the Customer and your receipt and acceptance of your order indicates your acceptance of these terms. The Company has no way of knowing these charges when the package leaves our facility. The shipping prices indicated by the online system only covers transportation and fuel fees.
Your shipment will be subject to brokerage fees if your order ships with UPS and/or FedEx (disbursement, service tax, provincial taxes, line item fees, etc). Should you wish to contest these fees, please contact UPS and/or FedEx in your country.
We recently found this blog post providing advice on how to avoid brokerage fees (requires you to self clear the order). Click HERE to read more. ** This link is provided as an informational piece only.
Should the Receiver refuse to pay, the shipment will be considered lost with absolutely no refund option available.
Things to know about USPS Shipping
* The USPS Priority Mail International service does not guarantee delivery time.
The approximate delivery time is 6 to 10 business days for Priority Mail International. Actual number of days may vary based on origin, destination, and customs delays. Includes USPS Tracking. Limitations may apply for certain destinations.
* The Priority Mail Express International service does not guarantee delivery time.
The approximate delivery time is 3 to 5 business days for Priority Mail Express International. Actual number of days may vary based on origin, destination, and customs delays. Includes USPS Tracking. Limitations may apply for certain destinations.
Global Express Guaranteed® may be requested. Delivery in 1 to 3 business days. International transportation and delivery provided by FedEx Express. Please call our office during regular business to inquire about availability and rates.
Last Policy Update: October 13, 2025
